Using Voicemail in Microsoft Teams

When to use:

Leaving a voicemail for someone who couldn’t answer your call.

Leaving a voice message for someone who is busy.

Leaving a Voicemail in Teams:

Like regular phones, in Teams when you call someone and they do not answer, it goes to voicemail. An automated voice message tells you to leave a message. After hearing a beep, leave a message. 

Hang up to finish your voicemail.

See Your Voicemails:

You can find all your voicemails in Teams under Calls -> Voicemails. (Note: these are messages only for MS Teams calls. It does not include RingCentral or UMass phone system voicemails.) 

You can also listen to them in Outlook. Whenever you receive a voicemail, you should receive an Email that has the voicemail file attached.