VPN keeps trying to connect but doesn't or you receive a "gateway" error

You can try refreshing your global protect connection by:

Right-clicking on the global-protect icon on the bottom right task bar ​  (you may have to expand using the up arrow).

Then clicking the menu icon (3 bars or a gear icon)  and clicking refresh connection if it is available:

If you still cannot connect, contact technical support to see if there is a problem with the client or your account.